The fine print, printed large
Privacy and SMS Terms
Last updated October 14, 2026.
Privacy Policy
Second Shift ("we") respects your privacy. This policy explains what we collect and how we use it.
01What we collect
Information you give us, such as your name, business name, phone number, email, and messages you send. For our clients' customers, we process call and text details needed to answer, book, and follow up on requests.
02How we use it
To respond to inquiries, schedule appointments, provide our services, send messages you asked for, and improve our service.
03Sharing
We do not sell personal information. We share it only with service providers that help us run our services (such as phone, texting, and calendar providers) and when required by law.
04Security and retention
We use reasonable safeguards and keep data only as long as needed for the purposes above or as required by law.
05Your choices
You can ask us to access, correct, or delete your information by contacting us at hello@secondshiftbots.com.
SMS Terms
06Program
Second Shift and the businesses we serve send text messages about inquiries, appointment booking, reminders, missed-call follow-ups, and review requests.
07Consent
You agree to receive texts when you provide your number and request contact, call a business that uses our service, or opt in on a form. Consent is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.
Reply STOP to any message to stop receiving texts. You will get one confirmation message.
Reply HELP for help, or contact us at hello@secondshiftbots.com.
Carriers are not liable for delayed or undelivered messages.
12Contact
Questions about this policy? Book a free 15 minute call or email hello@secondshiftbots.com.